OneMoney Terms and Conditions


Please read these Terms and Conditions (Terms and Conditions) carefully before using the OneMoney website operated by NetOne Cellular (Private) Limited.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms.

Protection of login credentials

Customer shall be responsible for keeping their credentials confidential where login credentials are required.

Link to other websites

OneMoney website may contain links to third party websites or services that are not owned or controlled by NetOne Cellular (Private) Limited.

NetOne Cellular (Private) Limited has no control over and assumes no responsibility for the content, privacy policies or practices of any third party websites or services.

Client hereby knowledges and agrees that NetOne shall not be responsible or liable; directly or indirectly for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such context; goods and services available on or through any such websites or services.

Changes to the Website

NetOne Cellular (Pvt) Ltd reserves the right, at its sole discretion to modify or replace these terms at any time without notice. What constitutes a material change will be determined at the sole discretion of NetOne Cellular (Private) Limited.

These Terms and Conditions govern your use of this website, by using this website Client accepts the terms and conditions in full. If Client disagrees with these terms and conditions or any part of these terms and conditions, she/he must not use this website.

Unless otherwise stated NetOne Cellular (Private) Limited and/or its licensors own the intellectual property rights in the website and material on the website. All the intellectual property rights are reserved.

Client may view, download for caching purposes only and print pages from the website for own personal use, subject to the following restrictions;

Client must not

  • Republish material from this website (including) republication on another website
  • Sell, rent, sub-license material from the website
  • Show any material from the website in public
  • Reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose.
  • Redistribute material from this website except for context specifically and expressly made available for distribution.

Acceptable Use

Client shall not use this website in any way that causes or may cause damage to the website or impairment of the availability or accessibility of the website or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal; fraudulent or harmful purpose or activity.

Client shall not conduct any systematic or automated data collection activities (including without limitation, scrapping data, data mining, data extraction and data harvesting on or in relation to this website without NetOne Cellular (Private) Limited’s express written consent.

Client shall not use this website to transmit or send unsolicited commercial communications.

Client shall not use this website for any purposes related to marketing without NetOne Cellular (Private) Limited’s express written consent.

Restricted Access

Access to certain areas of this website NetOne reserves the right to restrict access to some areas of this website. Where NetOne has provided Client with a user ID and password to enable access to restricted areas of this website or other content or services Client shall ensure that the ID and password are kept confidential. NetOne may disable Client’s user ID and password in its sole discretion without notice or explanation to Client.

User Content

In these terms and conditions, “your user content” means material (including without limitation, text, images, audio material, video material and audio-visual material, that Client submits to this website, for whatever purpose.

Client hereby grants to NetOne an irrevocable; non-exclusive, royalty free licence to use, reproduce, adapt, publish, translate and distribute Client’s user content in any existing or future media and that Client also grant NetOne the right to sub-licence these rights and the right to bring on action for infringement of these rights.

The user content shall not be illegal or unlawful, and shall not infringe on third party’s rights and shall not be capable of giving rise to legal action whether against the Client or NetOne or a third party who may provide a link to NetOne.

Client shall not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

NetOne reserves the right to edit or remove any material submitted to this website or stored on NetOne’s servers or hosted or published on the OneMoney website.

No warranties

This OneMoney website is provided “as is” without any representation on warranties in relation to this website on the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, NetOne does not warrant that;

  • This website will be constantly available at all or;
  • The information on this website is complete, time accurate or non-misleading.
  • Nothing on this website constitutes, or is meant to constitute advice of any kind.

Limitations of Liability

NetOne will not be liable to Client whether under the law of contract or otherwise in relation of use of or otherwise in connection with this website.

  • To the extent that the website is provided free of charge for any direct loss.
  • For any indirect, special or consequential loss on.
  • For any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts on business relationships, loss of reputation or goodwill or loss on corruption of information on data.
  • These limitations of liability apply even if NetOne has been expressly advised of the potential loss.


By using this Website, Client hereby agrees that the exclusions and limitations of liability set out in this website disclaimer are reasonable, if client is of the view that they are not he/she must not use this website.

Unenforceable provisions

If any provisions of this website disclaimer is or is found to be unenforceable under the applicable law, that will not affect the enforceability of the other provisions of this Website disclaimer.


Client hereby  indemnifies NetOne and  undertake to keep NetOne indemnified against  any losses, damages  costs liabilities and  expenses  (including without   limitation from legal expenses and any  amounts paid by NetOne to a  third part in settlement of a claim on dispute on the advice of NetOne’s legal  advisors incurred or suffered  by NetOne arising out of any breach by Client of any provision of these terms and conditions or arising out of any claim that Client has breached any provision  of these terms and  conditions.

Breaches of these terms and conditions

Without Prejudice to NetOne’s other rights under these  terms and  conditions, if  Client  breaches these  terms and conditions in any  way  NetOne may take  such  action as it  deems appropriate to deal with the  breach ,including  suspending Client’s access to the Website ,prohibiting  Client to access  the Website, blocking computers using Clients IP Address from accessing the Website, contacting  Client’s internet service provider  to request that they block  Client’s access to the Website or instituting legal proceedings against the Client.


NetOne may revise these terms and conditions from time to time. Revised terms and conditions will apply to the use of this Website from the date of the publication of the revised terms and conditions on the website.


NetOne may transfer, subcontract or otherwise deal with NetOne’s rights and or obligations under these terms and conditions without notifying the Client or obtaining Client’s consent.

Entire Agreement

These terms and conditions shall be governed by construed in accordance with the laws of the Republic of Zimbabwe. In the event of a dispute the parties hereby consent to the jurisdiction of the Magistrates Courts of Zimbabwe.


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